Our privacy policy to protect certain aspects of privacy (hereinafter referred to as the "Policy") describes how your personal information is collected, used, and shared when you use our services. It also informs you of your privacy rights and how the law protects you. We use your personal information to provide and improve the tools and services available on our website.

By using the services of Planète Mobile, you consent to the collection and use of personal information in accordance with the Policy. In the Policy, "personal information" includes device information. 

Planète Mobile collects the following information:

Personally identifiable information such as name, telephone number, and email address obtained when submitting a form;

Internet protocol address (IP address);

Individual web pages or products you visit, websites or search terms that have referred you to our website, and information about how you interact with our website. This automatically collected information is called "device information/data usage".

Usage data is collected automatically when browsing our website. We collect information about devices using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. http://www.allaboutcookies.org.

The "log files" track the actions performed on our website and collect data such as your IP address, browser type, Internet service provider, reference, and exit pages, date and time.

"Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse our website.

We use cookies and similar tracking technologies to track activity on our services and to store certain information. The tracking technologies used are web beacons, tags, and pixels to collect and track information and to improve and analyze our services. The technologies we use may include:

Cookies. A cookie is a small file placed on your device. You can configure your browser to refuse all cookies or to tell you when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain parts of our services. Unless you have set your browser settings to refuse cookies, our services may use cookies.

Log files. Log files follow the actions taken on our website and collect data such as your IP address, browser type, Internet service provider, reference, and exit pages, date and time.

Log files. Log files follow the actions taken on our website and collect data such as your IP address, browser type, Internet service provider, reference, and exit pages, date and time. Mobile, for example, to count users who have visited these pages or opened an email and to establish other statistics related to our website (for example, record the popularity of a certain section and check the integrity of the system and server). Cookies can be "persistent" or "session". Persistent cookies remain on your personal computer or mobile device when you log out, while session cookies are deleted as soon as you close your web browser.

You provide most of the data we collect directly to Planète Mobile. We collect and process data when you:

Submit a form

Use our website via cookies

Place an order for one of our products or services

Via contracts, quotes, and invoices

Planète Mobile collects your data in order to be able to:

Communicate with you.

In accordance with the preferences you have shared with us, provide you with information, or advertising about our products or services.

We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our website (for example, by generating analytics on how our customers browse and interact with our website, and to evaluate the success of our marketing and advertising campaigns).

Google Analytics: understand how our customers use our website.

To comply with applicable laws and regulations, to respond to a subpoena, a search warrant, or any other legal request for information we receive, or to protect our rights in any other way.

When you enter information on our website, we keep it in our records until you ask us to delete it.

Planète Mobile would like to send you information about our products and services that we think may be of interest to you, as well as those of our partners. If you have agreed to receive advertising messages, you can always unsubscribe later. If you no longer wish to be contacted for marketing purposes, you can unsubscribe from some of these services by visiting the following unsubscribe portal: http://optout.aboutads.info/. http://optout.aboutads.info/.

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can consult the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can object to targeted advertising as follows

FACEBOOK - https://www.facebook.com/settings/? Tab=ads

Please note that we do not change the site's data collection and use practices when we receive a "Do Not Track" signal from your browser.

Your information, including personal data, is processed in our operating offices and in any other place where the parties involved in the processing are located. This means that this information may be transferred to and stored on computers located outside your state, province, country, or other government jurisdiction where data protection laws may differ from those of your jurisdiction.

Your consent to this Policy, followed by the submission of this information, represents your agreement to this transfer.

We will take all reasonable steps to ensure that your data is processed securely and in accordance with this Policy and no transfer of your personal data will take place to an organization or a country unless adequate controls are put in place, in particular with regard to the security of your data and other personal information.

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and is subject to another privacy notice.

In some circumstances, we may be required to disclose your personal data if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, diverted, accessed, disclosed, modified, or destroyed.

We may process personal data under the following conditions:

Consent: You have given your consent to the processing of personal data for one or more specific purposes.

Execution of a contract: the provision of personal data is necessary for the execution of a contract with you and/or any related pre-contractual obligation.

Legal obligations: The processing of personal data is necessary to comply with a legal obligation to which Planète Mobile is subject.

Public interest: The processing of personal data is related to a task carried out in the public interest or in the exercise of official authority conferred on the company.

Legitimate interests: The processing of personal data is necessary for the purposes of the legitimate interests pursued by Planète Mobile. In any case, Planète Mobile will be happy to help clarify the specific legal basis that applies to the processing, and to clarify whether the provision of personal data is a legal or contractual requirement, or a requirement necessary for the conclusion of a contract.

We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights under this Policy, and by law, you have the right to:

Request access to your personal data. The right to access, update, or delete the information we have about you. As much as possible, you can access your personal data, update it, or request its deletion directly in the settings section of your account. If you cannot perform these actions yourself, do not hesitate to contact us for help. This also allows you to receive a copy of the personal data we hold about you.

Request the correction of the personal data we hold about you. You have the right to correct any incomplete or inaccurate information we hold about you.

Request the deletion of your personal data. You have the right to ask us to delete personal data when we have no valid reason to continue processing it.

Withdraw your consent. You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to give you access to specific functions of the services.

You can inform us by contacting us at the following email address: privacy@planetem.com

Steve Watier
9012, boul. de l’Acadie, Montréal (Québec). H4N 2Y8

Some content, products and services available through our services may include elements from third parties.

Some content, products, and services available through our services may include materials from third parties. Third-party links on our website may direct you to third-party websites that are not affiliated with us. We are not responsible for the review or evaluation of the content or accuracy of these sites, and we do not guarantee or assume any responsibility for the content, website, products, services, or other elements accessible on or from these third-party sites.

We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third-party websites. Please read the policies and practices of third parties carefully and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions about these third-party products must be submitted to these third parties.

By visiting this page of our website: Privacy Policy (www.planetem.com/privacy)

By sending us an email to the following email address: privacy@planetem.com

By sending us a letter to the following address:

Steve Watier

9012, boul. de l’Acadie, Montréal (Québec). H4N 2Y8